Our Financial Partners
Our Financial Partners
FlexiLoans works with a network of RBI-regulated banks and NBFCs to fund business loans through co-lending and partnership arrangements. This model lets us combine our digital underwriting and quick turnaround with the balance-sheet strength of established institutions — so MSMEs across India get faster access to credit at competitive rates. Depending on your loan, one of the partners listed below may be a co-lender on your facility, and their name will appear in your sanction letter and loan agreement.
Each lending partner maintains its own grievance redressal mechanism as required by the Reserve Bank of India. If your loan is co-lent by one of the partners below and you wish to escalate a service issue directly with them, you can reach their Grievance Redressal Officer using the contact details provided. For any query about your FlexiLoans application, repayment or statement, our own support team remains your first point of contact at support@flexiloans.com or 022 6821 9595.
Name of the Grievance Redressal Officer: Mr. Arijit Sen
Address: 10 th Floor, R-Tech Park, Nirlon Complex, Goregaon, Mumbai – 400063.
Contact Details (Telephone/Email): 080 – 45860196
grievance.finance@adityabirlacapital.com
Website Link: https://www.adityabirlacapital.com
Name of the Grievance Redressal Officer: Mr. Aashish Saxena
Address: Indiqube Ashford Park View, First Floor, Municipal No.9, 80 Feet Rd, Industrial Layout, Koramangala 3rd block, Ward No 68, Bengaluru - 560034, Karnataka.
Contact Details (Telephone/Email): 080 6939 0473
customergrievance@slicebank.com
Website Link: https://slice.bank.in
Name of the Grievance Redressal Officer: Ms. Ancy Dmello
Address: Ground Floor, Embassy 247, Lal Bahadur Shastri Marg, Gandhi Nagar, Vikhroli(West), Mumbai, Maharashtra – 400083.
Contact Details (Telephone/Email): 022-69581104
Website Link: https://www.smfgindiacredit.com
Name of the Grievance Redressal Officer: Mr. Ajit K Menon
Address: Prestige Zackria Metropolitan, No.200/1-8, 2 nd Floor, Block 1, Anna Salai, Chennai, Tamil Nadu 600002.
Contact Details (Telephone/Email): 044 40074800/01
grievanceredressal@vivriticapital.com
Website Link: https://www.vivriticapital.com
Name of the Grievance Redressal Officer: Mr. Ketan Sali
Address: Indraprasth Business Park, 6th Floor, Sarkhej Roza Road, Makarba, Ahmedabad – 380051.
Contact Details (Telephone/Email): 6358874622
grievance.redressal@lendingkart.com
Website Link: https://www.lendingkart.com