Savdhan Rahe, Surakshit Rahe

Save yourself from online fraud!

Here are some safety tips to remember

Never pay money

Never pay money to anyone claiming to process your application faster and reduce your interest rate. Remember Flexiloans doesn’t charge money to process your application.

Always verify the sender’s email

Never respond to emails requesting your personal information, open files and click on any links in such email before verifying the sender.

Never share OTP with anyone. Remember Flexiloans representative will never ask for OTP over call or message.

Always verify the caller’s identity

Never share your bank, PAN and Aadhaar details with unknown callers claiming to be from Flexiloans. Always verify the caller’s identity before details.

If you have experienced any of the following, please report at
connect@flexiloans.com, or call us at 02268219595 immediately

How to spot a phishing attempt

Fraudsters often pose as FlexiLoans executives, agents or partner representatives to trick small business owners into sharing sensitive information or paying bogus fees. Common warning signs include messages that create false urgency ("your loan will be cancelled today"), offers that sound too good to be true (guaranteed approval or unusually low interest rates), requests for advance payments to "unlock" a sanctioned amount, and links to websites that imitate the FlexiLoans brand but use a different domain. Always check that you are on flexiloans.com before entering any personal or financial details.

What FlexiLoans will never ask you to do

Pay any fee in cash or to a personal UPI ID or bank account to process, approve or disburse a loan.
Share your OTP, full card number, CVV, internet banking password or mPIN over a call, SMS, WhatsApp or email.
Download remote-access or screen-sharing apps to "verify" your application.
Communicate loan approvals from personal email addresses or unofficial social media accounts.

What to do if you have been targeted

If you have shared credentials or transferred money, contact your bank immediately to block further transactions, then report the incident to us at connect@flexiloans.com with screenshots and transaction details. You can also file a complaint on the Government of India's National Cyber Crime Reporting Portal at cybercrime.gov.in or call the cyber fraud helpline 1930. Reporting quickly greatly improves the chances of recovering your money.