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Customer Support
For queries about your loan application, repayment schedule, or account management. Call us: 022 6821 9595
Email Us
Our Office
Corporate Address: 7th Floor, South Annexe, Tower 2, One World Centre, 841, Senapati Bapat Marg, Saidham Nagar, Lower Parel, Mumbai – 400013.
Registered Office: No. 119, 2nd Floor, Harita Towers, St. Mary's Road, Abhiramapuram, Chennai – 600 018, Tamil Nadu, India.
Partnership Enquiries
Interested in partnering with FlexiLoans? Visit our Partner with Us page or write to partnerships@flexiloans.com.
Media & Press
For media enquiries and press information, reach us at media@flexiloans.com.
Business Hours
Monday – Saturday, 9:00 AM – 6:00 PM IST.
Before you reach out
Many common questions are answered instantly in our FAQ section — including how to check your application status, what documents are required for a business loan, how to download your repayment schedule, and how foreclosure works. If you are applying for the first time, the eligibility criteria and step-by-step application guide on our business loan page will help you prepare everything you need in advance.
Grievance redressal
FlexiLoans (Epimoney Private Limited) is an RBI-registered NBFC and follows a structured grievance redressal process. If you are not satisfied with the resolution provided by our support team, you can escalate your complaint to our Grievance Redressal Officer at grievance@flexiloans.com. We acknowledge every escalation within 48 hours and aim to resolve it within 7 working days. Details of our lending partners' grievance officers are available on the financial partners page.